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RYANAIR WELCOMES COURT DECISION

 
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Jim Mason
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PostPosted: Thu Mar 03, 2005 2:55 pm    Post subject: RYANAIR WELCOMES COURT DECISION Reply with quote



News Release
02.03.05
RYANAIR WELCOMES COURT DECISION ON WEBSITE ADVERTISING



Ryanair this afternoon welcomed the Chelmsford Crown Court decision in a
case brought by the Essex Trading Standards Authority regarding internet
flight pricing. The decision confirmed that the headline banners on
www.ryanair.com <http://www.ryanair.com/> are not misleading to the
consumer and therefore there will be no changes to the current website.

The decision ensures that Ryanair can continue to promote the cost of its
low fare flights and special offers excluding taxes and charges on its home
page.

Commenting on today's decision, Ryanair's Head of Customer Care,
Caroline Green said,

"This was an unnecessary action against Ryanair. This case was brought on
the bases of no complaint by a member of the public.

Our website home page clearly shows consumers that prices quoted are
exclusive of taxes and charges. The website also includes details of the
taxes and charges to be paid by the consumer. Over 30 million passengers
travel with Ryanair each year and over 98% of these passengers book via
www.ryanair.com <http://www.ryanair.com/> .".



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Jim Mason
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PostPosted: Thu Mar 03, 2005 9:44 pm    Post subject: Re: RYANAIR WELCOMES COURT DECISION Reply with quote



In article <422776cc$0$84735$c3e8da3 (AT) news (DOT) astraweb.com>, [email]no.spam (AT) talk21 (DOT) com[/email]
says...
Quote:

"Jim Mason" <jim.mason (AT) spamtrappedukonline (DOT) co.uk> wrote
News Release
02.03.05
RYANAIR WELCOMES COURT DECISION ON WEBSITE ADVERTISING



Ryanair this afternoon welcomed the Chelmsford Crown Court decision in a
case brought by the Essex Trading Standards Authority regarding internet
flight pricing. The decision confirmed that the headline banners on
www.ryanair.com <http://www.ryanair.com/> are not misleading to the
consumer and therefore there will be no changes to the current website.

BUDGET airline Ryanair has been convicted of misleading customers over the
price of flights advertised on its website.

A jury at Chelmsford Crown Court found the airline guilty of six breaches of
the Consumer Protection Act for failing to spell out the full cost of
flights from Stansted to various European destinations.

Same story but a different slant!

I am aware of that - their PR dept are beyond belief.

Jim
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