AirTalk.org Aviation discussions newsgroups   Archives   FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in  Enquiries about ASIC background checking for pilots          AirTalk.org Forum Index -> Planes, gliders and flying in Australia View previous topic :: View next topic   Author Message Mal Guest Posted: Mon Feb 27, 2006 9:06 am    Post subject: Enquiries about ASIC background checking for pilots Classification: UNCLASSIFIED Dear Mr Bruce I understand you have sent several emails to the Department of Transport and Regional Services (DOTARS) regarding delays in the issuing of Aviation Security Identification Cards (ASIC). DOTARS does not issue ASIC cards. ASIC cards are issued by ASIC issuing bodies. ASIC issuing bodies are all airports that have regular public transport services, a number of major Australian airlines and the Civil Aviation Safety Authority (CASA). The processing of ASIC cards for pilots is being managed by CASA. If you have sent your ASIC application to CASA and you would like to enquire about its status, you should ring CASA on 1300 737 032. While DOTARS does not issue ASICs, I would be happy to follow up on your application with CASA if you are unable to call the above number. Yours sincerely Graham Hanna Section Head Aviation Security Identity Office of Transport Security Dept of Transport and Regional Services I am doing my reply I will post it soon. Back to top Mal Guest Posted: Mon Feb 27, 2006 9:36 am    Post subject: Re: Enquiries about ASIC background checking for pilots "Mal" <spam (AT) telstra (DOT) com> wrote Quote: Classification: UNCLASSIFIED Dear Mr Bruce I understand you have sent several emails to the Department of Transport and Regional Services (DOTARS) regarding delays in the issuing of Aviation Security Identification Cards (ASIC). DOTARS does not issue ASIC cards. ASIC cards are issued by ASIC issuing bodies. ASIC issuing bodies are all airports that have regular public transport services, a number of major Australian airlines and the Civil Aviation Safety Authority (CASA). The processing of ASIC cards for pilots is being managed by CASA. If you have sent your ASIC application to CASA and you would like to enquire about its status, you should ring CASA on 1300 737 032. While DOTARS does not issue ASICs, I would be happy to follow up on your application with CASA if you are unable to call the above number. Yours sincerely Graham Hanna Section Head Aviation Security Identity Office of Transport Security Dept of Transport and Regional Services I am doing my reply I will post it soon. Dear Hanna, Via my flying schools CFI in December 2005 I applied for an ASIC and AVID when I had an upgrade in my pilots licence. I have called CASA numerous times from my home and mobile. They have told me! "They have not received my paper work" That "I should apply again" That "It may be here we have had 25000 applications call again in a few weeks" To "Call again in two to six weeks" That "we are undergoing a restructure" From the evidence I have seen CASA does not issue ASIC cards. In fact at one point CASA sent out to all pilots the wrong phone number. They then sent out a correction to phone number the usual incompetence displayed constantly by CASA. Yes at the request of Anne Edwards Dotars after my second phone conversation with her after receiving a letter from Andrew Tongue threatening a penalty of $550.00 I forwarded newsgroup postings that prove I am not the only pilot suffering CASA incompetence [email]anne.edwards (AT) dotars (DOT) gov.au[/email] they were also forwarded to the Minister at [email]W.Truss.MP (AT) aph (DOT) gov.au[/email]. My ARN is ****** please find out were my ASIC application is. My CFI told me he sent his application in the day he received the first paper work in March 2005 he has no confirmation they have his application and soon it will be almost a year since he applied for his ASIC. I will post your email in aus.aviation so the Auzzie pilots can give you first hand information [email]Graham.Hanna (AT) dotars (DOT) gov.au[/email] maybe you can follow up their ASIC application as well. Back to top SR20GOER Guest Posted: Tue Feb 28, 2006 4:50 am    Post subject: Re: Enquiries about ASIC background checking for pilots "Mal" <spam (AT) telstra (DOT) com> wrote Quote: "Mal" <spam (AT) telstra (DOT) com> wrote in message news:GizMf.17220$yK1.80 (AT) news-server (DOT) bigpond.net.au... Classification: UNCLASSIFIED I will post your email in aus.aviation so the Auzzie pilots can give you first hand information [email]Graham.Hanna (AT) dotars (DOT) gov.au[/email] maybe you can follow up their ASIC application as well. ALL Mal, I empathise with your frustration and hope Graham can ensure your application is definitely in the CASA system - if he isn't too deluged with emails (see my later comment). Can I please ask all pilot readers of this NG to carefully consider what I am now going to say. I have been in fairly regular communication these last few months with DoTARS and CASA and staff are doing their best to handle the avalanche of applications. A number of bottlenecks have been improved and things are now flowing faster, however, the mountain still needs several weeks work to clear it. If you are concerned about your application, check with the CASA 1300 number to ensure it is in the system. IF IT IS, LEAVE IT AT THAT. Until 31 March you are covered without the ASIC as long as your application is in the system. If they cannot locate it when you ring, certainly pursue it further to ensure it IS in the system. WHY AM I SUGGESTING THIS? Twice in my career I was tasked to clear backlogs. Both times, the enquiry load re progress actually diverted us from clearing the backlog - it became almost a self fulfilling prophecy. Therefore, what I am suggesting to everyone is that although sending emails and calling up to vent our spleen, or just following up, makes US feel better - it is actually increasing the diversion of resource from getting the ASICs done to answering our queries. We will also be talking to CASA and DoTARS about how to prevent a repeat in two years. Many of you will know AOPA met with the Minister two weeks ago to again canvass some of the concerns. I am pleased to note that following that meeting a legislative change project has been approved by CASA's Chief Operating Officer (on 23 February 2006) to amend CAR 5.03 to provide for student pilots to fly solo before being issued with a SPL. This will address the need for SPL to continue their learning while their security check and SPL are coming through the system. Still needs to be drafted and put but I am certain it will get up. cheers Brian Back to top ventus50 Guest Posted: Tue Feb 28, 2006 1:52 pm    Post subject: Re: Enquiries about ASIC background checking for pilots "If you are concerned about your application, check with the CASA 1300 number to ensure it is in the system. IF IT IS, LEAVE IT AT THAT." <snip> "WHY AM I SUGGESTING THIS? Twice in my career I was tasked to clear backlogs. Both times, the enquiry load re progress actually diverted us from clearing the backlog - it became almost a self fulfilling prophecy." <snip> All true enough, been in a similar situation myself long ago. We solved the enquiry problem we had by publishing a register of the applications we had outstanding with an A, B or C status re the stage they were at and an estimated completion date. Didn't stop everyone ringing, but more than halved the call rate. Back to top thegoons Guest Posted: Wed Mar 01, 2006 12:41 pm    Post subject: Re: Enquiries about ASIC background checking for pilots Totally agree, however it must be remembered that the Howard Government brought in this anti-terror requirement, and hence the Howard Government should provide the resources for CASA/DoTaRS to do their job, otherwise remove the requirement. "SR20GOER" <sr20goerDONTSPAM (AT) ozipilotsonline (DOT) com.au> wrote Quote: "Mal" <spam (AT) telstra (DOT) com> wrote in message news:IKzMf.17236$yK1.3654 (AT) news-server (DOT) bigpond.net.au... "Mal" <spam (AT) telstra (DOT) com> wrote in message news:GizMf.17220$yK1.80 (AT) news-server (DOT) bigpond.net.au... Classification: UNCLASSIFIED I will post your email in aus.aviation so the Auzzie pilots can give you first hand information [email]Graham.Hanna (AT) dotars (DOT) gov.au[/email] maybe you can follow up their ASIC application as well. ALL Mal, I empathise with your frustration and hope Graham can ensure your application is definitely in the CASA system - if he isn't too deluged with emails (see my later comment). Can I please ask all pilot readers of this NG to carefully consider what I am now going to say. I have been in fairly regular communication these last few months with DoTARS and CASA and staff are doing their best to handle the avalanche of applications. A number of bottlenecks have been improved and things are now flowing faster, however, the mountain still needs several weeks work to clear it. If you are concerned about your application, check with the CASA 1300 number to ensure it is in the system. IF IT IS, LEAVE IT AT THAT. Until 31 March you are covered without the ASIC as long as your application is in the system. If they cannot locate it when you ring, certainly pursue it further to ensure it IS in the system. WHY AM I SUGGESTING THIS? Twice in my career I was tasked to clear backlogs. Both times, the enquiry load re progress actually diverted us from clearing the backlog - it became almost a self fulfilling prophecy. Therefore, what I am suggesting to everyone is that although sending emails and calling up to vent our spleen, or just following up, makes US feel better - it is actually increasing the diversion of resource from getting the ASICs done to answering our queries. We will also be talking to CASA and DoTARS about how to prevent a repeat in two years. Many of you will know AOPA met with the Minister two weeks ago to again canvass some of the concerns. I am pleased to note that following that meeting a legislative change project has been approved by CASA's Chief Operating Officer (on 23 February 2006) to amend CAR 5.03 to provide for student pilots to fly solo before being issued with a SPL. This will address the need for SPL to continue their learning while their security check and SPL are coming through the system. Still needs to be drafted and put but I am certain it will get up. cheers Brian *** Free account sponsored by SecureIX.com *** *** Encrypt your Internet usage with a free VPN account from http://www.SecureIX.com *** Back to top Paul Blair Guest Posted: Wed Mar 01, 2006 9:03 pm    Post subject: Re: Enquiries about ASIC background checking for pilots SR20GOER wrote: Quote: "Mal" <spam (AT) telstra (DOT) com> wrote in message news:IKzMf.17236$yK1.3654 (AT) news-server (DOT) bigpond.net.au... "Mal" <spam (AT) telstra (DOT) com> wrote in message news:GizMf.17220$yK1.80 (AT) news-server (DOT) bigpond.net.au... Classification: UNCLASSIFIED I will post your email in aus.aviation so the Auzzie pilots can give you first hand information [email]Graham.Hanna (AT) dotars (DOT) gov.au[/email] maybe you can follow up their ASIC application as well. ALL Mal, I empathise with your frustration and hope Graham can ensure your application is definitely in the CASA system - if he isn't too deluged with emails (see my later comment). Can I please ask all pilot readers of this NG to carefully consider what I am now going to say. I have been in fairly regular communication these last few months with DoTARS and CASA and staff are doing their best to handle the avalanche of applications. A number of bottlenecks have been improved and things are now flowing faster, however, the mountain still needs several weeks work to clear it. If you are concerned about your application, check with the CASA 1300 number to ensure it is in the system. IF IT IS, LEAVE IT AT THAT. Until 31 March you are covered without the ASIC as long as your application is in the system. If they cannot locate it when you ring, certainly pursue it further to ensure it IS in the system. WHY AM I SUGGESTING THIS? Twice in my career I was tasked to clear backlogs. Both times, the enquiry load re progress actually diverted us from clearing the backlog - it became almost a self fulfilling prophecy. Therefore, what I am suggesting to everyone is that although sending emails and calling up to vent our spleen, or just following up, makes US feel better - it is actually increasing the diversion of resource from getting the ASICs done to answering our queries. We will also be talking to CASA and DoTARS about how to prevent a repeat in two years. Many of you will know AOPA met with the Minister two weeks ago to again canvass some of the concerns. I am pleased to note that following that meeting a legislative change project has been approved by CASA's Chief Operating Officer (on 23 February 2006) to amend CAR 5.03 to provide for student pilots to fly solo before being issued with a SPL. This will address the need for SPL to continue their learning while their security check and SPL are coming through the system. Still needs to be drafted and put but I am certain it will get up. cheers Brian Politicians are always concerned about their image. If their office (esp at Parliament House) is drawing a lot of mail, they get very worried, because word spreads quickly. If you remain quiet, you will embolden them. If you deluge their office, it will most certainly be noticed. By them. By others. So - write (pay your 50c) to the Minister at Parliament House if you want to have an effect, without having overloading the real workers. As for 2 years...it will be a whole new PS team by then :-) Paul Back to top Paul Blair Guest Posted: Wed Mar 01, 2006 9:28 pm    Post subject: Re: Enquiries about ASIC background checking for pilots SR20GOER wrote: Quote: "Mal" <spam (AT) telstra (DOT) com> wrote in message news:IKzMf.17236$yK1.3654 (AT) news-server (DOT) bigpond.net.au... "Mal" <spam (AT) telstra (DOT) com> wrote in message news:GizMf.17220$yK1.80 (AT) news-server (DOT) bigpond.net.au... Classification: UNCLASSIFIED I will post your email in aus.aviation so the Auzzie pilots can give you first hand information [email]Graham.Hanna (AT) dotars (DOT) gov.au[/email] maybe you can follow up their ASIC application as well. ALL Mal, I empathise with your frustration and hope Graham can ensure your application is definitely in the CASA system - if he isn't too deluged with emails (see my later comment). Can I please ask all pilot readers of this NG to carefully consider what I am now going to say. I have been in fairly regular communication these last few months with DoTARS and CASA and staff are doing their best to handle the avalanche of applications. A number of bottlenecks have been improved and things are now flowing faster, however, the mountain still needs several weeks work to clear it. If you are concerned about your application, check with the CASA 1300 number to ensure it is in the system. IF IT IS, LEAVE IT AT THAT. Until 31 March you are covered without the ASIC as long as your application is in the system. If they cannot locate it when you ring, certainly pursue it further to ensure it IS in the system. WHY AM I SUGGESTING THIS? Twice in my career I was tasked to clear backlogs. Both times, the enquiry load re progress actually diverted us from clearing the backlog - it became almost a self fulfilling prophecy. Therefore, what I am suggesting to everyone is that although sending emails and calling up to vent our spleen, or just following up, makes US feel better - it is actually increasing the diversion of resource from getting the ASICs done to answering our queries. We will also be talking to CASA and DoTARS about how to prevent a repeat in two years. Many of you will know AOPA met with the Minister two weeks ago to again canvass some of the concerns. I am pleased to note that following that meeting a legislative change project has been approved by CASA's Chief Operating Officer (on 23 February 2006) to amend CAR 5.03 to provide for student pilots to fly solo before being issued with a SPL. This will address the need for SPL to continue their learning while their security check and SPL are coming through the system. Still needs to be drafted and put but I am certain it will get up. cheers Brian Politicians are always concerned about their image. If their office (esp at Parliament House) is drawing a lot of mail, they get very worried, because word spreads quickly. If you remain quiet, you will embolden them. If you deluge their office, it will most certainly be noticed. By them. By others. So - write (pay your 50c) to the Minister at Parliament House if you want to have an effect, without overloading the real workers. As for 2 years...it will be a whole new PS team by then :-) Paul Back to top SR20GOER Guest Posted: Wed Mar 01, 2006 10:36 pm    Post subject: Re: Enquiries about ASIC background checking for pilots "Mal" <spam (AT) telstra (DOT) com> wrote Quote: "Mal" <spam (AT) telstra (DOT) com> wrote in message news:GizMf.17220$yK1.80 (AT) news-server (DOT) bigpond.net.au... Classification: UNCLASSIFIED Dear Mr Bruce I understand you have sent several emails to the Department of Transport and Regional Services (DOTARS) regarding delays in the issuing of Aviation Security Identification Cards (ASIC). Mal Can you email me at your convenience [email]ralcoREMOVE (AT) aopa (DOT) com.au[/email] Brian Back to top Blamping Guest Posted: Thu Mar 02, 2006 12:32 am    Post subject: Re: Enquiries about ASIC background checking for pilots Quote: My CFI told me he sent his application in the day he received the first paper work in March 2005 he has no confirmation they have his application and soon it will be almost a year since he applied for his ASIC. Your CFI is a goose. -- Blamping Posted at www.flight.org Back to top Don Harvie Guest Posted: Thu Mar 02, 2006 9:18 am    Post subject: Re: Enquiries about ASIC background checking for pilots SR20GOER wrote: Quote: Can I please ask all pilot readers of this NG to carefully consider what I am now going to say. I have been in fairly regular communication these last few months with DoTARS and CASA and staff are doing their best to handle the avalanche of applications. A number of bottlenecks have been improved and things are now flowing faster, however, the mountain still needs several weeks work to clear it. If you are concerned about your application, check with the CASA 1300 number to ensure it is in the system. IF IT IS, LEAVE IT AT THAT. Until 31 March you are covered without the ASIC as long as your application is in the system. If they cannot locate it when you ring, certainly pursue it further to ensure it IS in the system. WHY AM I SUGGESTING THIS? Twice in my career I was tasked to clear backlogs. Both times, the enquiry load re progress actually diverted us from clearing the backlog - it became almost a self fulfilling prophecy. No arguements here. The workers on the end of CLARC line are probably just PO'd with having to deal with cranky pilots and they're not responsible for the mess either. Quote: Therefore, what I am suggesting to everyone is that although sending emails and calling up to vent our spleen, or just following up, makes US feel better - it is actually increasing the diversion of resource from getting the ASICs done to answering our queries. Agreed. Quote: We will also be talking to CASA and DoTARS about how to prevent a repeat in two years. Piss off the whole mess. If they wake up to the fact it does very little for security in GA as far as I can see we'll be right. Except that by then they'll have realised that it's a good little $ earner and we'll be stuck with it. And while we're on the subject of money grabbing what about the medical rubber stamp fee! Quote: Many of you will know AOPA met with the Minister two weeks ago to again canvass some of the concerns. I am pleased to note that following that meeting a legislative change project has been approved by CASA's Chief Operating Officer (on 23 February 2006) to amend CAR 5.03 to provide for student pilots to fly solo before being issued with a SPL. This will address the need for SPL to continue their learning while their security check and SPL are coming through the system. Still needs to be drafted and put but I am certain it will get up. cheers Excellent it gets my vote. Although from waht I've seen most of the pilots in here are waiting on their PPLs, (Or is just that they're the loudest . Like Mal & Terry, I completed my PPL flight test at the end of Jan and am unable to exercise the privilege. Anyone waiting on a CPL? Now I think that'd really be a problem, imagine needing to work , maybe even having a job lined up but not being able to work as a result of a backlog of paperwork. 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